In the Media: Financial Services Royal Commission

Clients and their concerns have been heard through this process, and it’s important that as an industry we learn from what we hear.  The Commissioner will submit his final report to the government by 1 February 2019.

We’ve fully cooperated with the Royal Commission – and whilst it’s been difficult to hear about times in the past where we’ve not done the right thing by our clients, we’re on a journey to grow and change and be better for our clients.  We’ve taken up the challenge set by the Royal Commission to be even better at what we do – taking action to strengthen our systems and processes so these issues don’t happen again.

If you have any questions or concerns specific to your situation, please contact us on 1800 112 324.

Regardless of the Royal Commission, we strive to be better for our clients, 365 days a year. Our focus remains on listening carefully so we can provide them with the products and services they want and need to help them plan for, and live well in, retirement.

SOURCE: https://www.mlc.com.au/personal/blog/2018/09/in_the_media_financ